Discovering customer experiences that are effective, inclusive, and equitable
Are you working to achieve an integrated experience that meets customer needs?
Are you struggling to design and deliver services in a manner that people of all abilities can navigate?
Agilious CX LABS can help you meet your CX goals.
Agilious CX LABS provides a people-centric approach to co-create experiences and services with stake- holders, customers and users, that are tailored to people’s needs, cultures, and societies. We create working prototypes that de-risk delivery and increase alignment across teams.
CX LABS BENEFITS
- Enhanced Customer Satisfaction
- Improved Problem Solving and Relevance
- Enhanced Customer Satisfaction
- Better Alignment Across Teams
- Adaptability to Changing User Needs
- Reduced Development Costs and Time
Agilious CX LABS is working with a Federal agency CIO office to enhance employee experience (EX) and increase operational efficiency with the end goal of improving Customer Experience (CX).
ABOUT AGILIOUS
Agilious is a highly specialized Agile Product Discovery, Development and Delivery company. Our purpose is to create modern, innovative digital products and services that are simple, seamless, and accessible by all. We are a team of passionate practitioners who bring real-world Product, Human Centered Design, Lean and Agile experience to build secure, modern, scalable technology using the best digital engineering
OUR APPROACH
Our CX and Product practice lead, Gurmeet Kaur, has won accolades for her work across the industry. She improved how Capital One builds software by defining the vision for Developer Experience (DX). She doubled the benefits’ engagement of 25 million AARP members through an innovative CX data strategy. Her work on Marriott’s personalization has been featured in Information Week as one of “Innovative IT Ideas to steal.” and her redesign of The Ritz-Carlton website has received the Global Traveler Award for Best Website.